Privacy and Security Statement
Who we are
Our site is: https://golovectrails.com
What personal data we collect and why we collect it
What we collect and store
While visiting our site, we follow:
- Products you viewed: We will use, e.g. to show you the products you have recently viewed
- Location, IP address and browser type: We will use it to estimate tax and delivery
- Delivery address: We will ask you to enter an address so that we can e.g. we estimate the delivery before you place the order and then send you the offer!
We also use cookies to track the contents of your shopping cart while browsing our website
When you shop with us, we'll ask you to provide information including your name, payee address, shipping address, email, phone. no., credit card/payment details and optional account information such as up. name and password. We will use the data for the following purposes:
- Submit your account and order information
- Respond to requests, including returns and complaints
- Process payments and prevent abuse
- Create an account to use our store
- Agreeing to the legal requirements we have, such as tax calculation.
- Improve the offer of our store
- Sending marketing messages if you choose to receive them.
If you create an account, we will store your name, address, email address and phone number, which will be used for simplified input in subsequent orders.
We store your data for as long as we need it for the purposes for which we obtained it or we are legally obliged to keep it.
We will also share comments and opinions if you choose to leave them.
Data collection for membership processing
When you join ŠD Golovec trails, we will ask you for your first name, last name, address, phone number, username, password and email. We need this information to register new members and inform about social content. If you are redirected to another page, we keep the data during this time so that we can complete your registration when you return.
At the end of the payment, we may ask you for your data, which we need to process the payment. The information is required to confirm your credit card. The data is also stored later, as long as we need it for contact when processing the order.
When you are logged in, we use cookies to track your activity on the site.
Comments
When users leave a comment on the page, we collect data that is displayed in the comment form, as well as the visitor's IP address and browser identification to prevent spam.
An anonymous code created from your email address (known as a hash) can be forwarded to the Gavatar service to see if you are using it. You can read the Gavatar privacy statement here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible in your comment.
The media
If you are uploading images, videos, etc. to the page, avoid uploading content with an embedded location. Visitors can download your content and get your location from it.
contact form
The information collected through the contact form is kept exclusively for the purpose of feedback to the user.
News
If the user decides to receive our news, all the information on the order form for receiving news is stored, as well as the IP address and browser identification. The information collected at the time of ordering can be used exclusively for the purpose of receiving newsletters, and the user can also request to unsubscribe from receiving newsletters at any time.
Cookies
If you leave a comment on our page, you can permanently save your name, email address and website in cookies. This is for your ease of use, so that you do not have to enter the same data again the next time you visit our site. These cookies have a shelf life of 1 year.
If you have an account created on the site and log in to the site, we assign you a temporary cookie to determine whether your browser supports cookies. These cookies do not contain personal data and are deleted when you leave our site. And close your browser.
When you register, we will create several cookies to save your information upon registration. Registration cookies are valid for 2 days and screen cookies are valid for 1 year. If you select "Remember" your registration will last for 2 weeks. If you log out, the cookies will be deleted.
If you edit or publish an article, an additional cookie will be created and stored in your browser. This cookie does not capture personal data but only the identification of the article. Expires after one day.
Embedded content from other sites
Articles on our site may also include embedded content (eg video, images, articles, etc.). Embedded content from other sites behaves as if you were visiting another site.
These sites may record information about you, use cookies, enable third-party tracking, and record interaction with embedded content if you have an account on that site and are logged in.
Use of Google Analytics
This website uses Google Analytics, which is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable the analysis of your use of the website. The information about your use of this website (including your IP address) obtained by the cookie is transferred to a Google server in the USA, where it is stored.
Google will use this information to analyze your use of the website, to create reports on website activity for website operators and to provide other services related to website use and internet usage. If necessary, the company Google will forward this type of information to third parties, namely to the extent prescribed by law, or if third parties process such data on the order of the company Google. Google will under no circumstances combine your IP address with other Google data. You can disable the installation of cookies by setting the appropriate settings in your browser software or by changing the settings for the use of cookies. However, we must warn you that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you declare that you agree to Google processing the data collected about you in the manner previously described and for the purpose stated above.
Our website uses the anonymization function provided by Google Analytics. In this context, IP addresses are stored and processed only in abbreviated form, so that they cannot be linked to the identity of a specific person.
What we share with others
We share information with third parties to help us place orders and provide services to you.
How long we store your data
Subscriber data is stored in a local database indefinitely for analytical tracking purposes and for future export.
Data will be exported or removed at the request of users through an existing exporter or deletion.
If we synchronize data with a third-party service (such as Mailchimp), the data is stored there until it is unsubscribed or deleted.
If you leave a comment, the comment and metadata are saved forever. This is so that we can recognize and approve further comments automatically instead of holding them until approval.
For users who register on our site, we store the personal data they have in their profile. All users can see, edit and delete their personal data at any time (what they cannot change is their username). Administrators can also see and edit this information.
What rights do you have regarding your data?
If you have an account created on our site, you can request an export file with the content of your personal data that we have received from you and that we store. We can also delete this personal data at your request. This does not include data that we are obliged to withhold due to administrative, legal or security reasons.
Where we send your data
Visitor comments are screened for spam protection.
During the completion of a purchase on our website, we collect your data.
Who on our team has access
Members of our team have access to the information you provide to us. For example, both admins and store managers can access: Order information, such as what was purchased, when it was purchased and where it needs to be shipped, and Customer Information, such as your name, email address and details for billing and shipping. Our team members have access to this information to help fulfill orders, process returns and support you.
Protection of personal data
ŠD golovectrails, which manages the online store golovectrails.com, is committed to the correct use of personal data in its operations. In accordance with the Personal Data Protection Act, the company is obliged to protect the personal data of online store users.
We are not responsible for the accuracy of the data entered by the user when registering in the online store.
Exceptional disclosure of personal information
The data collected and processed by ŠD Golovec trails will only be disclosed if the law on the protection of personal data so requires or in good faith that such action is necessary for proceedings before courts or other state authorities. Personal data will be collected, processed and stored in accordance with the Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation (GDPR EU General Data Protection Regulation, which establishes new rules regarding the protection of personal data.
Payments
We accept payments via PayPal. During payment processing, some of your information will be sent to PayPal. This includes data that is required to process a payment or support payments (total amount, payer details).
Order forms
By submitting a subscription to our website, you will allow us to store your name, email address and other relevant information. These subscriptions are used to notify you of related content, discounts and other special offers. You can opt-in or unsubscribe at any time in the future by clicking on the link at the bottom of any email
Contact information
Email us at info@golovectrails.com